For the course mentioned in my introduction post, the textbook is titled, "The New Social Learning," and written by Tony Bingham and Marcia Conner. This week's reading requirement included the foreward, introduction, and Chapter 1. Chapter 1 attributes reasons why the trend of social learning has become more prominent. The authors refer to this as "3 converging workforce trends": first, there are expanding opportunities for personal connection; second, there are emerging expectations from shifting workplace demographics; and third, there is an increasing reach of customized technology.
These trends make sense to me, but I found the second particularly enlightening. The shifting demographics include a generation very comfortable with technology and with an expectation for it to be fully utilized in the workplace, change in the outlook of consumers where we are bringing knowledge from the marketplace to work, and a shift in gender demographics in the workplace.
I found the section discussing gender to be especially fascinating. The text states that close to 60% of our current workforce consists of females (a huge shift from previous decades). Because females in general connect with others on a verbal level and tend to be more social, this has led to the shift of more social learning in the workforce. I hadn't before considered that more women in the workplace contributes to a more social work environment. Although I try not to succumb to gender stereotypes, my background in education and work experience have taught me that learning styles are diverse and making generalizations based on gender with regards to learning can be beneficial.
Workplaces are evolving in many ways, and in order for training to be effective, we need to understand our target audience and train to their learning styles, taking gender and other demographics into account.
A second point that I would like to briefly discuss is the section discussing the importance of connecting with other people. The authors state that "when we connect with people, the exchange sticks with us." I agree with this statement and try to make social connections during training. For example, I try to encourage introductions to be less about one's professional accomplishments and more about their personal life. When we get to know others and make genuine connections, it is much easier for us to learn from them.